Reshaping Banking and Financial Services with Disruptive Technologies

Editors: Monica Gupta, Priya Jindal, Piyush Gupta

Reshaping Banking and Financial Services with Disruptive Technologies

ISBN: 979-889881-754-1
eISBN: 979-889881-753-4 (Online)

Introduction

Disruptive technologies are redefining the banking and financial services sector by transforming how institutions deliver services, manage risk and engage with customers. Advances in artificial intelligence, blockchain, cloud computing, the Internet of Things and data analytics are driving greater efficiency, transparency and innovation while introducing new challenges related to cybersecurity, regulation, ethics and digital trust.

Reshaping Banking and Financial Services with Disruptive Technologies is an edited volume that examines the opportunities and challenges associated with the digital transformation of modern finance. The chapters explore topics including public perceptions of lending, fintech regulation, ethical decision-making, financial fraud detection, cybersecurity, investor confidence, green banking, portfolio management, digital payments, hyper-personalized banking, AI and machine learning, cyber-physical financial systems and emerging technologies shaping the future of banking. By combining conceptual analyses, contemporary research and practical perspectives, the book provides readers with a comprehensive understanding of how disruptive technologies are reshaping financial institutions and the broader financial ecosystem. The book is an informative volume for researchers, practitioners, policymakers and students interested in the future of banking and financial innovation.


Target Readership:

Researchers, practitioners, policymakers and post-graduate students.

Contributors

Editor(s):
Monica Gupta
Chitkara Business School
Chitkara University
Rajpura, Punjab
India


Priya Jindal
Chitkara Business School
Chitkara University
Rajpura, Punjab
India


Piyush Gupta
Birla Global University
Bhubaneswar
Odisha
India




Contributor(s):
Akhil H. Bhatt
Department of Business Studies
Sardar Patel University
Anand, Gujarat
India


Afia Shabi
University School of Business, Chandigarh University
Mohali, Punjab
India


Anju Rohilla
Faculty of Management and Commerce, SRM University, Delhi-NCR
Sonipat, Haryana
India


Anjali
Department of Commerce
Chandigarh School of Business, Chandigarh Group of Colleges
Mohali, Punjab
India


Bindhia Joji
School of Business and Management, Christ University
Bengaluru
India


Baljinder Kaur
Chandigarh Business School of Administration, CGC Landran
Mohali, Punjab
India


Charu Saxena
University School of Business, Chandigarh University
Mohali, Punjab
India


Chandani Sharma
Department of CSE, MMICTBM (MCA)
Maharishi Markandeshwar (Deemed to be University)
Ambala, Haryana
India


Deepak Sood
Chitkara Business School, Chitkara University
Rajpura, Punjab
India


Danish Ather
Department of Artificial Intelligence
Tashkent University of Information Technologies
Tashkent
Uzbekistan


Divya Khatter
Department of Commerce
Dyal Singh College (M), University of Delhi
Delhi
India


Gurmeet Singh
Chitkara Business School, Chitkara University
Rajpura, Punjab
India


Jaswinder Singh
Department of Mechanical Engineering
Chitkara University Institute of Engineering and Technology, Chitkara University
Rajpura, Punjab
India


Kamini Shah
Department of Business Studies
Sardar Patel University
Anand, Gujarat
India


Manpratik Singh
Chitkara Business School, Chitkara University
Rajpura, Punjab
India


Monica Gupta
Chitkara Business School, Chitkara University
Rajpura, Punjab
India


Maninder Kaur
Chandigarh Group of Colleges (CGC) Landran
Mohali, Punjab
India


Monika Bansal
Department of Management Studies
Deen Dayal Upadhyaya College, University of Delhi
Delhi
India


Nehl Rehan
University Institute of Liberal Arts and Humanities
Mohali, Punjab
India


Navgeet Singh
Department of Good Governance and Information Technology (DGGIT)
Mohali, Punjab
India


Priya Jindal
Chitkara Business School, Chitkara University
Rajpura, Punjab
India


Priyanka Gupta
Department of Management Studies
Graphic Era (Deemed to be) University
Dehradun, Uttarakhand
India


Priya Jindal
Chitkara Business School, Chitkara University
Rajpura, Punjab
India


Simran Paryani
Xavier Institute of Management & Entrepreneurship
Bangalore, Karnataka
India


Samarth Kulkarni
Xavier Institute of Management & Entrepreneurship
Bangalore, Karnataka
India


Shad Ahmad Khan
College of Business, University of Buraimi
Al Buraimi
Oman


Shakil Ahmad
School of Business, University of Creative Technology
Chittagong
Bangladesh


Surinder Kaur
Department of Commerce
Post Graduate Government College
Chandigarh, Punjab
India


Simanpreet Kaur
Department of Commerce
Chandigarh School of Business, Chandigarh Group of Colleges
Mohali, Punjab
India


Sushma Sharma
Faculty of Management and Commerce, SRM University, Delhi-NCR
Sonipat, Haryana
India


Shubhangi Tyagi
Faculty of Management and Commerce, SRM University, Delhi-NCR
Sonipat, Haryana
India


Suruchi Sharma
School of Management, Graphic Era Hill University
Dehradun, Uttarakhand
India


Trinley Paldon
Xavier Institute of Management & Entrepreneurship
Bangalore, Karnataka
India


Vijay Prakash Gupta
Institute of Business Management, GLA University
Mathura, Uttar Pradesh
India