Introduction

Disruptive technologies are redefining the banking and financial services sector by transforming how institutions deliver services, manage risk and engage with customers. Advances in artificial intelligence, blockchain, cloud computing, the Internet of Things and data analytics are driving greater efficiency, transparency and innovation while introducing new challenges related to cybersecurity, regulation, ethics and digital trust.

Reshaping Banking and Financial Services with Disruptive Technologies is an edited volume that examines the opportunities and challenges associated with the digital transformation of modern finance. The chapters explore topics including public perceptions of lending, fintech regulation, ethical decision-making, financial fraud detection, cybersecurity, investor confidence, green banking, portfolio management, digital payments, hyper-personalized banking, AI and machine learning, cyber-physical financial systems and emerging technologies shaping the future of banking. By combining conceptual analyses, contemporary research and practical perspectives, the book provides readers with a comprehensive understanding of how disruptive technologies are reshaping financial institutions and the broader financial ecosystem. The book is an informative volume for researchers, practitioners, policymakers and students interested in the future of banking and financial innovation.

Target Readership:

Researchers, practitioners, policymakers and post-graduate students.